Telephone Banking is FREE!

Telephone Banking is a safe and convenient way to access personal account information
24 hours a day, 7 days a week. Simply dial 1-800-237-9809, and follow the instructions.

All you need is your account number(s) and telephone banking Personal Identification Number (PIN) to ensure confidentiality and to enjoy free access to information on your accounts (balances and transactions) and fund transfers. For your protection, please do not share your PIN with anyone.

If you are a first-time user of Telephone Banking please use the last 4 digits of your Social Security number as your PIN, followed by the #. Please call our Customer Service Center at
1-888-226-5237 if you need any assistance.

Citizens ofrece Banco por Teléfono en Español.